UBA launches chatbot in five African countries – Punch Newspapers


Feyisayo Popoola

United Bank for Africa Plc has announced the launch of its flagship chat banking personality, named ‘Leo,’ in Cameroon, Zambia, Cote D’Ivoire, Senegal and Congo.

The lender said in a statement that the chatbot, which it described as very active in Nigeria, would change the face of e-banking across key African markets.

UBA said it brought ease to the customers in Nigeria, as it aided them with numerous transactions since the beginning of the year when it was officially launched in Lagos.

It said the launch would enable customers and non-customers of the bank to make use of their social media accounts in carrying out banking transactions from their devices.

The bank said the chatbot had come into the African market with new and additional features, while delivering…

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