Media monitoring technology to drive output for Caribbean utilities


Data driven solutions such as media monitoring could be the next big step in service solutions for utility companies across the Caribbean.

The 2018 Caribbean Electric Utilities Corporation (CARILEC) will focus on enhancing communication techniques, best practices and utilizing technology driven solutions at their annual conference, which is sponsored by the Caribbean’s first full service media monitoring agency: DRT Communications.

The Jamaica Public Service (JPS) has collaborated with CARILEC to host the Human Resource, Corporate Communications and Customer Service Conference & Tradeshow in Jamaica. The theme for this year’s conference is “Re-Engineering our Energy Future: a Utility in a Disruptive Age” and presentations will focus on the technological revolutions which are currently…

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